Published: June 18, 2025
Simon had spent two years in prison after being found guilty of multiple offences. He took part in several rehabilitation programs while imprisoned, such as counselling on substance use and anger management, but he was experiencing a great deal of anxiety over being released.
Simon lacked support systems and felt overwhelmed by the difficulties that lay ahead. Generalised anxiety disorder was one of his past mental health conditions that had worsened while he was in prison. His dysfunctional family history and history of abuse made his reintegration into society difficult.
This is where throughcare service Upside came in and obtained temporary housing for Simon in a hotel, until a more suitable residence appeared. With support, Simon began the process of applying for permanent accommodation. Simon was also linked to a housing advisor who specialises in working with people who have a criminal background. Simon successfully secured a temporary furnished flat, providing him with stable accommodation during this transitional period.
Simon was accompanied by his caseworker on the day of his hearing. They also provided a letter of support, highlighting Simon’s use of services, dedication to overcome obstacles, and constructive actions towards regaining stability. The judge gave him a non-custodial sentence, allowing him to continue his rehabilitation, having regarded the letter as a crucial component of the defense.
Simon’s relationships with his family was still tense, but with help he was able to define boundaries and understand his own emotional needs. He concentrated on forming new, healthier relationships outside of his family instead of returning to a harmful home situation.
Since his release, Simon has secured a part-time weekend job as a glass collector at a nearby pub. For someone like Simon, who had been unemployed for a while, the role was accessible because it did not require prior hospitality experience.
To help him build a more positive future, and recognising his interest in technology, he was supported to explore educational opportunities in cybersecurity. This included researching suitable courses, assisting with college applications and providing support in gathering necessary documentation.
Simon has expressed his gratitude and said that without the help, he doesn’t know where he would be today. Being supported into work and housing gave him structure, confidence and a second chance.
This Case Study is taken from our partner, Upside, see here.
More information on our Upside service can be found here.