In our Cowgate office we can have a busy reception with clients attending classes, groupwork and appointments. As our main office we also receive telephone calls that all come through reception.
Our Cowgate reception can be the first point of contact for clients and visitors therefore it is important both visitors and clients receive a warm welcome. We require our reception volunteers to have good customer care skills first and foremost both “face to face” and on the telephone, together with an empathetic attitude. Experience of Microsoft Word programmes is also required, training can be given on Outlook. We will support you to develop your reception skills, use of office equipment, IT skills and basic administration tasks.
We would require a minimum of 3 hours a week and ideally you would commit to a minimum of 2-months volunteering.
To find out more and for a volunteer pack, please get in touch